Our policy lasts 14 days. If it has been 14 days since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. The item must also be in the original packaging.
* Gift Cards
* Software downloads
* Some health and personal care items
To complete the return, we need a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable):
* Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after the shipping refund.
Refund (if applicable):
Once your return has been received and inspected, we will email you to let you know we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified number of days.
Late or Missing Refunds (if applicable):
If you have not yet received a refund, check your bank account first. Then contact your credit card company, it may take some time before the refund is officially posted.Then contact your bank. There is often some processing time before a refund is processed. If you have done all of this and still have not received your refund, please contact us at firstname.lastname@example.org.
Replacement of discounted products (if applicable):
Only regular priced items can be refunded, unfortunately they cannot be refunded.
Exchanges (if applicable)
We only exchange items if they are defective or damaged. If you need to exchange for the same item, email us at email@example.com and send your item to. "Please send your item to us at 39 Poroy Street, Sofia 23, 1233, Bulgaria.
If the item is marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Upon receipt of the returned item, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased or the gift giver received the order to be provided to you at a later date, we will send a refund to the gift giver and they will know about your return.
To return your product, you must send your product to. "You must return your return to the following address.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, return freight costs will be deducted from the refund.
Depending on where you live, the delivery time your exchanged product may take may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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